Delivery & Returns
Delivery Pricing
Standard delivery prices per total order
| Orders up to £400 | 10% of order value but not less than £15 delivery charge |
| Orders over £400 | FREE |
Examples
| Order Value | Delivery Charge |
| £100 | £15 |
| £300 | £30 |
| £400 | FREE |
Dear customer,
Apologies if deliveries are taking slightly longer than usual this is caused by extraordinary demand and logistical problems caused by Defra inspecting nearly every inbound consignment.
On a human level I would be grateful if you remain courteous to us. Our staff who are trying their best on your behalf to expedite deliveries.
IMPORTANT
All deliveries to Scotland, Cornwall & Devon: EX, TQ, PL, TR Must NOT EXCEED 2.2M HEIGHT, other please contact us for a quote.
UK Mainland only excluding Ireland, Highlands and certain parts of Aberdeenshire
Delivery is not always possible to the Isle of Wight, please contact us for a quote before placing an order.
Apologies if deliveries are taking slightly longer than usual this is caused by extraordinary demand and logistical problems caused by Defra inspecting nearly every inbound consignment.
On a human level I would be grateful if you remain courteous to us. Our staff who are trying their best on your behalf to expedite deliveries.
IMPORTANT
All deliveries to Scotland, Cornwall & Devon: EX, TQ, PL, TR Must NOT EXCEED 2.2M HEIGHT, other please contact us for a quote.
UK Mainland only excluding Ireland, Highlands and certain parts of Aberdeenshire
Delivery is not always possible to the Isle of Wight, please contact us for a quote before placing an order.
Multiple Addresses
Charges apply to each address - so you need to put more than one order in or order over the phone.
In the case of discounts delivery charge based on price after discount.
Charges apply to each address - so you need to put more than one order in or order over the phone.
In the case of discounts delivery charge based on price after discount.
Pre-Order Items
Unless agreed otherwise, the entire order will be delivered in one single delivery once all items are in stock.
Unless agreed otherwise, the entire order will be delivered in one single delivery once all items are in stock.
Couriers
Delivery to other destinations can be arranged by negotiation.
If your delivery is time critical, give us a call before placing your order.
Delivery is curbside unless pre-arranged otherwise
Timescales
To ensure the highest quality, we source our plants fresh from our trusted growers. All products listed on our website are available for purchase unless stated otherwise. Occasionally, certain items may be offered for pre-order, allowing you to secure them in advance*.
We make every effort to deliver goods within the estimated time - scales, however delays are occasionally inevitable due to unforeseen factors.
We shall be under no liability for any delay or failure to deliver the products within estimated timescales.
Please note that, depending on the courier handling your delivery, we may not be able to provide an exact delivery time
Delivery to other destinations can be arranged by negotiation.
If your delivery is time critical, give us a call before placing your order.
Delivery is curbside unless pre-arranged otherwise
Timescales
To ensure the highest quality, we source our plants fresh from our trusted growers. All products listed on our website are available for purchase unless stated otherwise. Occasionally, certain items may be offered for pre-order, allowing you to secure them in advance*.
We make every effort to deliver goods within the estimated time - scales, however delays are occasionally inevitable due to unforeseen factors.
We shall be under no liability for any delay or failure to deliver the products within estimated timescales.
